Back to JobIQ
J
JobIQ

Privacy Policy

Last updated: June 16, 2026

This Privacy Policy explains how JobIQ ("we," "us," or "our") collects, uses, and protects your information when you use our Service.

Our commitment: JobIQ exists to protect job seekers from fraud. We hold ourselves to a high standard with your data — we never sell your personal information, and we use it only to operate and improve the Service for you.

1. Information we collect

CategoryExamples
Account informationName, email address, password (hashed, never stored in plain text)
Resume contentText extracted from uploaded PDF/DOCX resumes
Usage dataJob searches performed, applications built, features used
Job search inputsJob descriptions you paste, location and filter preferences
Payment informationProcessed by our payment provider (Stripe) — we do not store full card numbers
Technical dataIP address, browser type, device information, log data

2. How we use your information

3. AI processing of your data

To generate cover letters, match scores, and job verification results, your resume content and job search inputs are processed by third-party AI providers (Anthropic's Claude and Groq) via API. These providers process your data solely to generate the requested output and do not use it to train their models, per their respective enterprise data usage policies. Your data is transmitted securely and is not retained by these providers beyond the processing request.

4. Job search data and SerpAPI

To find and verify job postings, we send search queries (derived from the job descriptions you provide) to SerpAPI, a third-party search service. These queries do not include your personal identifying information.

5. Data sharing

We do not sell your personal information. We share data only with:

6. Data retention

We retain your account information and application history for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required for legal or fraud-prevention purposes.

7. Your rights

Depending on your location, you may have the right to:

To exercise these rights, contact us at privacy@jobiq.app.

8. Data security

We use industry-standard security measures including encrypted password storage (bcrypt hashing), encrypted connections (HTTPS/TLS), and access controls to protect your data. No system is completely secure, and we cannot guarantee absolute security of information transmitted to us.

9. Cookies and tracking

We use essential cookies and local storage to maintain your login session. We do not currently use third-party advertising trackers or sell data to advertisers.

10. Children's privacy

JobIQ is not intended for individuals under 16. We do not knowingly collect personal information from children.

11. International users

JobIQ is operated from the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.

12. Changes to this policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notice. The "Last updated" date above reflects the most recent revision.

13. Contact us

Questions about this Privacy Policy can be sent to privacy@jobiq.app.